Terms
and Conditions
1. General
Information
These
Terms and Conditions govern the participation in the experiences offered
by Lokalia, including cooking lessons and wine tastings conducted
at a private residence. By booking and participating, you agree to the terms
below.
Lokalia is
a brand name used for promotional purposes. The business is legally represented
by Odysseas Spyroglou, registered in Greece.
2.
Eligibility & Participant Requirements
- Minimum age: 15 years old. This experience is not
suitable for children under 15.
- Not suitable for:
- Wheelchair users
- Individuals with animal allergies (pets may be
present on the premises)
- Individuals with severe food allergies or
intolerances
Participation
is at the discretion of the host, and anyone deemed unfit (e.g., under the
influence of excessive alcohol or violating house rules) may be refused entry
or asked to leave without refund.
3. Booking
& Payments
- Bookings can be made via GetYourGuide, Viator,
or directly through our website.
- Full payment is required at the time of booking.
- Accepted payment methods include major credit/debit cards and other
options as provided by our booking platforms.
- Prices include VAT and are subject to change without prior notice.
4.
Cancellation & Refund Policy
- Free cancellation up to 48 hours
before the start time.
- No refund for cancellations made within 48 hours of the event or
for no-shows.
- Lokalia reserves the right to cancel or reschedule the event due to
unforeseen circumstances (e.g., weather, illness). In such cases,
participants will be offered a full refund or the option to reschedule.
- Lokalia is not responsible for any losses you incur as a result of
supplying us with incorrect contact details (e.g. e-mail address or mobile
number).
5. Health,
Safety & Liability Disclaimer
This
is a hands-on cooking and wine tasting experience. While every
reasonable precaution is taken, participation involves inherent risks.
By
booking, you acknowledge:
- You are in good health and voluntarily assume all risks related
to:
- Exposure to food allergens
- Potential minor injuries (e.g., burns, cuts)
- Alcohol consumption
- You are responsible for your own conduct and safety.
- The hosts accept no liability for any accidents,
allergic reactions, or health issues arising from negligence or failure to
disclose relevant information.
6. Conduct
& House Rules
- Please respect the host’s home and other guests.
- Disruptive or inappropriate behavior may result in removal without
refund.
- Smoking is not permitted on the premises.
- Alcohol is served in moderation. Guests who appear intoxicated may
be refused further service.
7. Data
Protection & Privacy
- Personal data collected during the booking process (name, email,
dietary preferences, etc.) is used strictly for operational and
communication purposes.
- We do not share your data with third parties except where required
to process your booking (e.g., GetYourGuide or Viator systems).
- Your data is stored securely and in compliance with applicable EU
General Data Protection Regulation (GDPR).
8. Cookies
& Website Use
- Our website uses cookies to improve your browsing
experience and collect analytics data. You can manage cookie preferences
through your browser settings.
- By using the site, you consent to the use of cookies as outlined in
our Cookie Policy.
9.
Intellectual Property
All
content on our website (photos, text, branding) is the property of Lokalia and
may not be reproduced or used without written permission.
10.
Governing Law & Jurisdiction
These
Terms are governed by Greek law. Any disputes arising from participation in
Lokalia experiences shall fall under the exclusive jurisdiction of the courts
of Thessaloniki, Greece.
Lokalia is
the commercial name of this experience, operated and legally represented
by Odysseas Spyroglou.
